FAQ regarding the HelpDesk Passport

Frequently asked questions regarding the HelpDesk Passport.

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How can I get HelpDesk Passport?

We give needed code with your choosed maintenance plan option.

What is a HelpDesk Passport and why should I sign up?

Invest Sign HelpDesk Passport allows you to download advanced Webinars, register for them, download advanced white papers, send unlimited e-mail support requests and more without having to complete a registration form. It saves you time and allows you to use the full potential of Invest Sign.

Do I need to have a HelpDesk Passport to access whitepapers, etc?

Yes. You will be able to access all our support, whitepapers and more with a Passport. We think life is a bit easier if you didn't have to fill out forms over and over again. We store your information in the strictest confidence and our privacy policy prevents the sharing of this data to any third parties.

Can I use my a HelpDesk Passport to view my purchase or account history?

Not yet. We hope to make that service available in the future.

Is my a HelpDesk Passport secure?

Your Invest Sign Passport information is protected by our privacy policies and we use encryption and security technologies to safeguard your information.

I forget my password. What can I do?

If you forgot your password, have your password emailed to you.

I tried to create an Invest Sign HelpDesk Passport, but I was told that a Passport already exists.

Here are some possibilities:

You may have created a Passport previously and forgotten it. Please use our password retrieval page.
Someone else has already created a Passport using the email address you specified. If you are certain the email address registered is yours, please use our password retrieval page. If you believe that this is an error, please contact us.